Check Out our FAQ page HERE.

It Will Answer Almost All Of Your Burning Questions!

Otherwise, Drop Us A line Or Send Us An Email At support@paintwoola.com.

Our Helpful Customer Service Team Will Respond To All Questions And Inquiries Within 12 Hours.

Frequently Asked Question!


Canvas Size?

The canvas size is 15.7 X 23.6” / 40 X 60 CM.



How much does shipping cost?

paintwoola Gives You Free International Shipping For All Orders.

Most Customers Within 10 To 15 Business Days.


The paint is dried.

If customers encounter dried-out paint within six months of receiving their oil painting kit, we will provide a free replacement of the paint.

For customers who have received their kit for more than six months and require additional paint, please purchase extra paint at the following link: https://paintwoola.com/products/extra-paint One individual paint tube is priced at USD 0.7, and a complete set of paints is available for USD 14.95. Shipping fees of USD 4.95 will apply separately.


Do you accept returns or exchanges?

Yes, we do accept returns subject to fulfillment of the following conditions:


    • The item must have been sold on our online store

    • The item shouldn’t have been used in any way

    • The return or exchange request is made within 30 days of delivery.
      Please reach out to support by submitting your request via the “contact us” form to request a return. A member of our support staff shall respond as soon as possible.

 

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